Stay healthy, stay safe, stay with us!

Offering “Our Best” is what we do and who we are.

The health, safety, and well-being of our staff and Guests has always been, and continues to be, our top priority!

In accordance with WHO guidelines, we have implemented our daily cleaning and sanitation procedures.

Cleaning and Sanitizing

Cleaning in all public spaces is increased with special attention to high-touch surfaces. These surfaces include but are not limited to, front desk counters, door handles, counters, chairs, tables, guestroom door locks, and stair handrails.

Guestrooms

Guestrooms are deep cleaned and sanitized after every checkout.

Unless requested, your guestroom will not be cleaned during your stay to minimize contact. If you request service during your stay, it will only be performed by a team member when you are absent from the guestroom.

We pay special attention to high-touch areas such as hard surfaces, counters, television remote controls, toilet seats and handles, door and furniture handles, faucet handles, nightstands, telephones, control panels, light switches, thermostats, and flooring.

Room keys are sanitized before distribution. We try not to share items like pens, but if we must, they are disinfected between uses.

Our laundry service washes linens in high temperatures. At the end of the cleaning, the room is further sanitized with Hydrogen Peroxide.

Our maids will work in the rooms, wearing disposable gloves that will change after cleaning each room.

Breakfast-Specific Guidelines

Express products, from the kitchen to the customer.

All dishes are washed in dishwashers with temperatures above 70°C.

Breakfast in turn upon reservation.

Total sanitization of the room at the beginning, end of breakfast, between one shift and the other, change meis en place / screened, sanitization of chairs and tables.

Hand sanitizer is available in and out of the breakfast room.

Staff equipped with gloves.

And also…

You can enjoy our rich breakfast directly in your room, guaranteeing privacy, and security, at the time you prefer.

We please our Guests to note that Venice is Safe!

Venice, like the whole Veneto region, is a safe city. The Veneto Region is internationally recognized for high-level emergency management.

The municipality of Venice sanitizes the entire city and all public transport, as well as the civic museums.